§ 1. Definitions

  1. Controller: Lookrative sp.z o.o. with its registered office at ul. Kościelna 33A/109, 60-537 Poznań, Poland, registered in the register of entrepreneurs of the National Court Register kept by the District Court Gdańsk-Północ in Gdańsk, VII Commercial Department of the National Court Register under the number KRS 0000784606, with NIP (tax/VAT identification number): 9571115586 and REGON: 383274309, running the Store;
  2. Account: an account set up by the User in the Store, in accordance with the provisions of § 4 of this Regulations, protected by the login and password given by the User;
  3. Newsletter: Service consisting in sending to the User’s e-mail address, free of charge, advice, articles and other information on the subject of the Controller’s business or its trading partners;
  4. Regulations: these Terms of use of the Store, being the regulations referred to in art. 8 of the Act on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended);
  5. Store: website maintained by the Controller at www.tintwatches.com allowing Users to order watches and other goods presented by the Controller;
  6. Device: personal computer, smartphone, tablet or other device with Internet access and appropriate software that enables using the Store;
  7. User: an adult natural person with full legal capacity, a legal person or an organizational unit without legal personality using the Store under the conditions set out in the Regulations.

§ 2. General provisions

  1. The subject of these Regulations are in particular:
    1. the rules for registering and using the Account as part of the Store,
    2. the rules for placing orders,
    3. the rights and obligations of the User and the Controller regarding making purchases through the Store,
    4. the rules for the User paying the price for ordered goods,
    5. the User’s consumer rights and rules for handling complaints.
  2. When registering or making a purchase without registering in the Store, the User must accept these regulations.
  3. Information about the goods displayed in the Store constitutes an invitation to conclude a contract within the meaning of art. 71 of the Civil Code.

§ 3. Technical requirements. Electronic services

  1. To use the Store it is necessary:
    1. end device (np. computer, smartphone) with access to the Internet and with installed web browser, such as:
      • Internet Explorer at least ver. 11 or Microsoft Edge on the Windows 7 operating system or later,
      • Chrome in versions released from January 1, 2014 in the operating system Windows 7 or newer and Mac OS X Lion or newer,
      • Mozilla Firefox versions released from January 1, 2014 on the operating system Windows 7 or newer and Mac OS X Lion or newer,
      • Opera in versions released from January 1, 2014 in the operating system Windows 7 or newer and Mac OS X Lion or newer,
      • Safari in versions released from January 1, 2014 in the operating system Windows 7 or newer and Mac OS X Lion or newer,
      • Chrome in the mobile version for devices with the iOS and Android operating systems in versions released from January 1, 2014,
      • Safari in the mobile version for devices with the iOS and Android operating systems in versions released from January 1, 2014,
      • Opera in the mobile version for devices with the iOS and Android operating systems in versions released from January 1, 2014;
    2. having an individual and active e-mail account,
    3. enabled cookies in the end device used to visit the Store.
  2. The costs arising from the use of communication by the User (costs of connecting to the Internet, SMS, telephone calls) to connect to the Store or use the Store shall be borne by the User, in accordance with the price lists of the communication suppliers he uses.
  3. The Controller makes every effort to ensure that the services provided as part of the Store are at the highest level. The Controller does not, however, exclude the possibility of temporarily suspending the availability of the Store in the event of the need for maintenance, inspection, equipment replacement, modernization or extension of the Store.
  4. To the fullest extent permitted by law, the Controller excludes his responsibility for blocking by mail server administrators the transmission of messages to the e-mail address provided by the User and for deleting and blocking e-mails by software installed on the end device used by the User.
  5. The Controller shall not be liable for damages, defects or irregularities regarding the functioning of the Store, including interruptions in the operation of the Store, resulting in particular from:
    • User’s violation of the provisions of these Regulations or generally applicable law,
    • unlawful activities of third parties;
    • User’s sharing of data used to log into his/her Account to third parties,
    • improper functioning of the web browser, telecommunications connections, Store’s incompatibility with the User’s technical infrastructure, or incorrect configuration of the User’s end device or software,
    • act of God/force majeure.
  6. In the case of Users who have an Account set up in the Store, resignation from having an Account is possible at any time by selecting the “delete account” option or by contacting the Controller to delete the Account.
  7. The User is obliged to use the Store in a manner consistent with the law and decency, with respect for personal rights as well as copyrights and intellectual property of the Controller and third parties. The user is obliged to enter data consistent with the facts. It is forbidden for the User to provide any unlawful or offensive content to the Store’s website, including in particular those infringing the rights or personal rights of third parties, as well as content that may be misleading and content that contains viruses or that may cause interference or damage to ICT systems. Users are prohibited from using the Store for purposes other than its intended purpose, in particular for advertising purposes, sending spam, etc.

§ 4. User registration procedure. Account creation

  1. In order to take full advantage of the opportunities offered by the Store, the User may set up an Account.
  2. Creating an Account depends on accepting the provisions of the Regulations and confirmation that the User have read the rules of processing personal data within the Store.
  3. When creating an Account, the User is asked to provide his data including:
    • name and surname,
    • email address,
    • telephone number,
    • residential address / registered office address.
  4. In the case of Users who are not consumers (Users conducting business activities, legal persons, organizational units without legal personality), when creating an Account, in addition to the data listed in paragraph 4 above should also be indicated:
    • name of the company,
    • NIP (tax identification number/VAT number), including foreign tax identification number (if applicable).
  5. The User sets a password, which along with the login (which by default is the email address provided during registration) will be used to log into the Account.
  6. The minimum number and type of characters constituting the password is determined by the Controller.
  7. The User who has an Account has the right to change his data at any time using the “My Account” panel. Changing data in this way does not affect the conditions for the implementation of orders placed before making this change (i.e. orders will be sent to the address appearing on the Account at the time of ordering).
  8. The User is obliged to keep the login data (in particular the password) secret. Within the limits resulting from generally applicable law, the User is responsible for all activities related to the use of the login and password for a given Account in the Store, while the password is confidential information, for the User’s sole information.

§ 5. Purchase Procedure

  1. Placing an order
    1. Orders for the purchase of goods from the Store may be placed by Users who have an Account and Users who do not have an Account.
    2. To place an order by a User who does not have an Account, it is necessary for the User to provide the data indicated in § 4 item 3 (and – depending on the type of User – the data indicated in § 4 item 4) using the online form provided on the Store’s website, acceptance of the Regulations and confirmation that the User have read the rules of processing personal data in the Store.
    3. Orders for goods available in the current offer can be placed on the Store’s website. For this purpose, the User selects the ordered products appearing in the Store using the “Add to basket” or “Buy now” option. If the “Buy now” option is selected, the User is redirected to the “Your Order” window. When adding goods to the basket, after entering the basket, the User can choose the “Place order” option. Then the User completes the online form, in which he indicates his data, selects the method of payment and delivery. In the case of logged in Users, the data is filled automatically and the User can modify it. In order to finally confirm the order, the User selects the “Order and pay” option.
    4. After selecting the ordered goods, completing and sending the order form, the User will receive an electronic confirmation of the order.
    5. Confirmation of placing the order will be sent to the User’s current electronic address added to the User’s Account or given when placing the order without registration.
    6. If you choose the option of payment by online transfer, the User will be redirected to the payment operator’s website to pay the price for the ordered goods.
    7. The confirmation of placing the order contains, among others:
      • full address details of the Controller and the User,
      • name of the ordered goods,
      • order number assigned by the Controller,
      • the price (including all its components, including rebates granted as well as value added tax),
      • the rules of payment of the price or confirmation of its payment,
      • finstruction on the right to withdraw from the contract within fourteen days along with a model withdrawal form for Users who are consumers within the meaning of the Civil Code,
      • information about the place and method of submitting a complaint.
    8. In the absence of confirmation of the order, please contact the Controller immediately. Failure to receive the order confirmation may mean that the order has not been correctly placed, and therefore may not be completed and executed because the contract has not been concluded.
  2. The price
    1. The Store’s website shows the current prices of goods available in the Store.
    2. The prices are given in Polish zlotys (PLN).
    3. The prices include VAT (they are gross prices).
    4. Prices do not include shipping costs. Shipping costs are added separately. The cost of the selected shipping method is given before placing the order.
    5. In the case of orders sent outside the European Union, customs duties and other tax or similar charges due to customs or authorities of the country to which the goods are sent may be added. Please note that we are not responsible for the User – the User should pay them individually. If you are unsure of the existence of additional obligations and fees, the Controller suggests that you contact your local customs or tax authorities.
    6. The Controller may grant various Users various discounts on retail prices in accordance with current information available on the Store’s website. Discounts do not add up.
    7. Users’ orders placed before the change of the price list or offer will be carried out on the terms from the time of placing the order.
  3. Date and form of payment. Delivery method
    1. The Controller provides various categories of Users with various forms of payment and current information on this subject can be found in the content of the order form. The basic payment methods are:
      • on-line transfer, carried out through PayU S. A.,
      • payment via PayPal.
    2. The User chooses the payment method and delivery method by checking the appropriate boxes in the order form.
    3. Payments are made in Polish zlotys (PLN).
  4. Order cancellation
    1. The order placed by the User should be paid for immediately. In case of problems with making the payment, the payment should be made within 3 days from the day of placing the order. If the problem persists, please contact the Controller.
    2. Orders not paid for within the payment deadline specified above do not bind either party and are subject to automatic cancellation.
  5. Conclusion of the contract
    1. The contract for the sale of goods is concluded when the Controller confirms the User’s order, which is made by sending an e-mail to the User. From now on, the Controller is obliged to process the order in accordance with the terms of the contract, and the User to pay the price and to collect the ordered product.
    2. The Controller is obliged to deliver the ordered goods without defects.
  6. VAT Invoices
    1. Each sale of goods will be confirmed by a VAT invoice issued in accordance with the data entered in the relevant part of the order form.
    2. A VAT invoice will be delivered by e-mail after the Controller receives the payment for the order placed.
  7. Shipping costs
    1. Current information on shipping costs is provided on the Store’s website or in the order form.
    2. Shipping costs are borne by the User, unless the information displayed on the Store’s website provides otherwise. The cost of shipping may be borne by the Controller, if the total value of the order exceeds the amount provided on the Store’s website, entitling to free delivery of the ordered goods.
  8. Deadlines for order fulfillment
    1. The Controller strives to process orders immediately. Orders that have been correctly placed and paid for are processed (shipped) within 3 business days of placing the order correctly.
    2. Shipping is carried out via courier companies UPS / DPD / DHL. Current information about approximate delivery times and their cost are displayed in the ordering process in the Store.
    3. In the case of delivery of products within the territory of Poland, the ordered goods shall be delivered no later than within 30 days from the correct placing of the order. Usually, delivery of goods within the territory of Poland takes 1-5 business days from the moment of sending the goods.
    4. In the event of delivery of products within the European Union, the ordered goods shall be delivered no later than 45 days from the correct submission of the order. Usually, delivery of goods within the European Union takes 3-10 business days from the date of dispatch.
    5. If products are delivered to the rest of the world, the ordered goods should be delivered within 60 days of the correct order being placed.
      Deliveries of international shipments outside Europe may take up to several weeks from the time of shipment. Goods can be delivered faster, but if the goods have not yet arrived, the Controller asks you to wait at least a month after shipment before contacting the Controller. The Controller makes every effort to deliver goods within the anticipated time frame, but sometimes there are delays. We are not responsible for delays in delivering products outside Europe within the expected timeframe or for non-delivery of products. After shipping the products, the responsibility lies with the carrier.
    6. The status of the order is available for viewing in the “My Account” panel available only after logging in by Users who created an Account before placing the order.
    7. In the event of departures in the delivery of parcels referred to in paragraph 2-3 above, the Controller asks the User to notify the situation by phone or e-mail (please provide order number and contact details).
    8. The Controller is not responsible for providing incomplete or incorrect contact details by the User. The costs associated with shipping to the wrong address as well as re-sending to the correct address shall be borne by the User.

§ 6. The consumer’s right to withdraw from the contract

  1. The provisions of this paragraph apply only to natural persons originating in the European Union who purchase goods in the Store as consumers.
  2. A person who is a consumer within the meaning of the provisions of the Civil Code, by submitting a relevant statement in writing, may withdraw from the contract and return the ordered goods, regardless of the reason, within 14 days from the date of delivery of their parcel containing the ordered goods. To meet the above deadline, it is sufficient to send a statement of withdrawal before its expiry. The statement may be submitted on the form attached to the order confirmation and these Regulations. A statement of withdrawal from the contract may be submitted:
    • by email at contact@tintwatches.com;
    • by post at: LOOKRATIVE sp.z o.o., ul. Kościelna 33A/109, 60-537 Poznań, Poland.
  3. The period for withdrawing from the contract begins with the delivery of the ordered goods to the User or a third party indicated by him, other than the carrier.
  4. The Controller shall immediately confirm by e-mail that he has received a declaration of withdrawal.
  5. In the event of successful withdrawal from the contract, the contract is considered null and void.
  6. The User is obliged to return the goods to the Controller immediately, but no later than 14 days from the day on which he withdrew from the contract. To meet the deadline, it is enough to return the items before its expiry.
  7. The goods should be returned to: LOOKRATIVE sp. z o. o., ul. Kościelna 33A/109, 60-537 Poznań, Poland, with the note “withdrawal”.
  8. The User is responsible for reduction of the value of the goods as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.
  9. In the event of withdrawal from the contract and returning the goods, the payment made by the User will be reimbursed using the same method of payment that the User used (as a rule – by transfer to the bank account from which the payment was made). Payment will be refunded by the Controller no later than within 14 days of successful withdrawal from the contract. If it is not possible to process the refund in the same way as it was paid, the payment will be refunded to the bank account indicated by the user on the withdrawal form. In the absence of a bank account number or other problems with the return, the Controller will ask the User by e-mail to indicate the number of the bank account to which the payment will be refunded. The Controller is not responsible for the consequences of indicating an invalid or otherwise incorrect bank account number for refund.
  10. The Controller may refrain from returning to the User the payments received from him until the goods are returned or until the User provides proof of their return, depending on which event occurs first.
  11. The Controller reimburses the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of reimbursement which does not incur any costs for him/her. If the Controller has not offered to collect the product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until he receives the product back or the consumer provides proof of his return, depending on which event occurs first.
  12. Possible costs related to the User’s withdrawal from the contract, which he is obliged to bear:
    • if the User has chosen a method of delivery other than the cheapest normal delivery method offered by the Controller, the Controller is not obliged to refund the User the additional costs incurred by him;
    • the User bears the direct cost of returning the goods, from buying of which he has withdrawn.

§ 7. Complaints about ordered goods

  1. General provisions
    1. The Controller is liable under the guarantee for physical defects of the purchased goods, subject to the provisions of § 7 clause 4 points 1-6 of the Regulations.
    2. Complaints may be submitted by e-mail at contact@tintwatches.com (by entering in the subject: “complaint of goods”). Written (paper) complaints must be sent with the returned goods to the following address: LOOKRATIVE sp. z o. o., ul. Kościelna 33A/109, 60-537 Poznań, Poland, with the note “product complaint”.
    3. When submitting a complaint, the User (person returning the goods) should indicate whether he/she intends to use the rights under the sales guarantee for product defects or under the product warranty, as specified in § 8 of this Regulations.
    4. It is recommended that the complaint description consisted of: (i) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence / detection of the defect; and (ii) contact details of the complainant. Providing the above information will facilitate and accelerate the Controller’s handling of the complaint. The above requirements are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
    5. Complaints on the basis of sales guarantee concerns physical defects in goods, consisting in the non-compliance of the sold item with the contract. In particular, the item sold is inconsistent with the contract if:
      • has manufacturing defects,
      • has mechanical damage caused during transport,
      • is incomplete,
      • is inconsistent with the content of the placed order.
    6. If the complaint is accepted, the Controller will exchange the defective product for another, full-fledged product, and in the event of stocks exhaustion, the Controller shall refund the User the equivalent of the price of the goods.
    7. The Controller shall endeavor to respond to received complaints immediately. In the case of complaints from Users who are consumers, the Controller shall respond not later than within 14 days of receiving the complaint in accordance with art. 5615 of the Civil Code. In other cases, the Controller, according to his options, seeks to respond to all complaints within 14 days, and in exceptional situations, due to the complex nature of the complaint, the Controller may extend the deadline for considering the complaint to 30 days, informing the buyer in advance.
    8. In the event of shipment of the goods in order to process the complaint on the basis of sales guarantee outside of Poland, and within the European Union, you must first contact the Controller and agree on the cost of shipping the complained goods to the Controller. The Controller can decide on the positive consideration of a complaint without having to send back the defective goods (e.g. based on the photos of the defective goods, sent via e-mail). In the event of justified complaints within the European Union, the Controller shall refund the costs of shipping the goods up to the amount corresponding to the cheapest shipping option.
    9. In the event of shipment of the goods in order to process the complaint on the basis of sales guarantee outside the territory of the European Union, the cost of return transportation will be charged to the person submitting the complaint.
  2. Complaints concerning goods damaged during transport
    1. In the event that the delivered parcel with the goods shows signs of damage, i.e. crushing, tearing, wetting of the packaging, tearing of the protective tapes, other breaking of the packaging, the Controller asks to write down a damage report and not to accept the parcel. As the reason for not picking up the parcel, please state the type of damage that was visible. Then, the Controller asks you to notify him of the situation at the email address contact@tintwatches.com.
    2. If the delivered parcel with the goods did not have visible signs of damage, but its content was damaged or the goods were not complete – the Controller asks for contact at the email address contact@tintwatches.com.
    3. The Controller reminds that the User purchasing goods in the Store as a consumer has the right to check the contents of the shipment in the presence of the delivery person after receiving the shipment. If the content of the shipment is found to be inconsistent with the order, the User should draw up a written report with the deliverer, in which he describes the damage or missing goods. Failure to draw up a report does not mean that the User who is a consumer will lose the right to lodge a complaint (understood as the right to report non-compliance of the goods with the contract). However, the report will be helpful in carrying out the complaint procedure. In the absence of a report in the situations described above, it is the responsibility of the User – Consumer to prove that the package with the goods has arrived damaged or incomplete.
  3. Special provisions – incorrect assembling of the ordered product
    1. Goods offered in the Store (watches) are of modular design. This means that it is possible to replace individual components / subassemblies in the products. However, the Controller is not liable for damage to products resulting from incorrect assembling of the product by the User or third parties, or as a result of attempts to assemble the product in a manner inconsistent with the instructions, as well as for any damage resulting from improper replacement of product components / sub-assemblies.
    2. In case of doubts regarding the methods of correct product assembling and replacement of their components / sub-assemblies, the product owner may contact the Controller asking for clarification regarding the correct methods of product assembling. Alternatively, the Controller suggests entrusting the assembling of the product / replacement of its components / sub-assemblies to entities including specialized (watchmaker’s).
  4. Special provisions – complaints from Users who are not consumers
    1. This fragment of the Regulations and the provisions contained therein apply only to Users who are not consumers.
    2. When the Controller passes the ordered goods to the carrier, the benefits and burdens associated with the ordered goods and the risk of accidental loss or damage to the goods passes to the User who is not a consumer. In such a case, the Controller shall not be liable for any loss, defect or damage of the goods arising from receiving it for transport until handing it over to the User or a third party indicated by the User and for the delay in transporting the parcel.
    3. If the goods are sent to the User via the carrier, the User who is not a consumer is obliged to examine the parcel in time and in the manner adopted for such consignments. If the User finds that during transport there was a loss or damage to the goods, he/she is obliged to perform all actions necessary to determine the liability of the carrier.
    4. According to art. 558 § 1 of the Civil Code, the Controller’s liability under the sales guarantee for the goods to the User who is not a consumer is excluded.
    5. The Controller’s liability towards the User who is not a consumer, regardless of its legal basis, is limited – both as part of a single claim, as well as for all claims in total – to the amount of the price paid and delivery costs under the contract of sale of the goods, however not more than up to the amount of one thousand zlotys. The Controller is liable to the User who is not a consumer only for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits to the User who is not a consumer.
    6. Any disputes arising between the Controller and a User who is not a consumer shall be subject to the court having jurisdiction over the Controller’s seat.

§ 8. Warranty

  1. The Controller provides a two-year warranty from the date of sale for the goods purchased by the User, to the extent and on the terms described below.
  2. The warranty applies only to goods purchased in the Store by Users who are natural persons acting as consumers.
  3. The warranty applies to the product in the case in which no changes or modifications were made to it, including no attempts to replace its elements – including even replaceable elements resulting from the modular design of the product, as well as no attempt to replace the battery.
  4. Complaints referring to the warranty may be submitted by e-mail at contact@tintwatches.com (by entering in the subject: “complaint of a good – WARRANTY”). Complaints must be sent to the following address: LOOKRATIVE sp. z o. o., ul. Kościelna 33A/109, 60-537 Poznań, Poland, with the annotation “complaint of the goods – WARRANTY”.
  5. The Controller’s liability under the warranty covers only defects resulting from causes inherent in the sold item.
  6. The warranty does not cover damage resulting from external factors (e.g. mechanical damage, scratches, cracked glass / screen, etc.).
  7. The warranty does not cover damage caused by wetting or flooding the product.
  8. The warranty applies to all countries in the world.
  9. In the event of shipment of the goods for the purposes of use of warranty outside Poland, the shipping costs shall be charged to the entity submitting the complaint.
  10. In order to use the warranty, it is necessary to provide proof of purchase of the product.
  11. The rights under the warranty include a request to replace the product for a non-defective one.
  12. The scope of the warranty is also described in the warranty card sent to the customer by e-mail at the time of purchase.
  13. The exercise of the rights arising from the warranty does not exclude, limit or suspend the rights of the buyer (User) arising from the provisions on sales guarantee for defects of goods sold.
  14. The Controller shall endeavor to consider complaints invoking the warranty immediately, but not later than within 30 days from the date of delivery of the goods by the holder of the warranty.

§ 9. Complaints about the Store’s website

  1. The User has the right to lodge a complaint related to the provision of electronic services through the Store.
  2. Complaints should be submitted via e-mail at contact@tintwatches.com (with the subject “complaint of an online store”) or in writing at: LOOKRATIVE sp. z o. o., ul. Kościelna 33A/109, 60-537 Poznań, Poland, with the annotation “complaint of an online store”.
  3. The complaint should contain the User’s data (name, surname and correspondence address) together with the e-mail address and a brief description of the reservations and comments made.
  4. The Controller shall consider the complaint within 14 days from the day of its delivery. Complaints will be considered in the order in which they are received. If the complaint cannot be processed within 14 days, the Controller shall notify the User via e-mail about the reasons for the delay and the expected date of consideration of the complaint.
  5. The above provisions of the Regulations do not limit the wider rights of Users who are consumers, and arising from the mandatory provisions of law.

§ 10. Newsletter service

  1. During the registration procedure the Store User may agree to receive, througt the given e-mail address, information containing information about promotions, advice, articles and notifications related to the current activities of the Controller or its commercial partners.
  2. Granting consent to receive the Newsletter will be made by checking the appropriate box in the registration form (the so-called “check-box”).
  3. Receiving the Newsletter is free of charge, as it is sent electronically in the form of an e-mail.
  4. A registered User may at any time unsubscribe from receiving the Newsletter by filling out the appropriate form available on the User’s account. Unsubscribing from the Newsletter service is also possible after clicking the hyperlink contained in the content of each electronic letter containing the content of the Newsletter.
  5. The User who did not agree to receive the Newsletter during the registration process will be able to order this service at a later date by checking the appropriate box in the form available on his Account in the ‘Newsletter’ tab or by entering his e-mail address and selecting proper consents on the space provided on the Store’s website.

§ 11. Controller’s intellectual property

  1. Resources and all other content of the Store, including interfaces, texts, graphics, logos, buttons, pictures and the content of databases making up the Store’s website are the intellectual property of the Controller or entities with which the Controller has entered into relevant agreements and they are protected by Polish and international provisions on the protection of intellectual property, in particular by the provisions of the Act on Copyright and Related Rights.
  2. It is forbidden without the Controller’s consent to copy, duplicate or any other use in whole or in parts of information, data or other content available on the Store’s website or originating from it, except for cases of fair use resulting from generally applicable law or a license granted. The above reservation does not exclude the free use of photos of goods appearing in the Store for their advertising or promotion by third parties.
  3. Commercial use, as well as free sharing of content from the Store on the Internet requires the prior consent of the Controller expressed at least in the form of an email, subject to clause 2 last sentence above.
  4. It is forbidden to download the content of databases made available in the Store and re-use them in whole or in a substantial part.
  5. Any violation of the Controller’s copyright by the User may result in legal action resulting in the User’s civil and / or criminal liability in accordance with the provisions of law.

§ 12. Processing of personal data

  1. The controller of personal data of Users who are natural persons (both registering an account in the Store and making purchases without registration), as well as persons visiting the store’s website, is Lookrative sp. z o. o. with its registered office at ul. Kościelna 33A/109, 60-537 Poznań, Poland.
  2. The Controller makes every effort to ensure the protection of personal data of Users and all entities using the Store’s website. In particular, the Controller applies organizational and technical measures to ensure the security of data and information provided, including the measures required by applicable law. In addition, the Controller when processing data proceeds in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR).
  3. Detailed rules for the processing of personal data can be found in the Annex to the Regulations – Privacy Policy.

§ 13. Amendments to the regulations

  1. The Controller reserves the right to change the Regulations for important reasons, i.e. due to a change in the law or the conditions for the provision of services within the Store, including due to organizational or business changes in the Controller’s company.
  2. The User is bound by the Regulations in the wording accepted at the time of registration in the Store, and in the event of a change in the content of the Regulations – in the wording accepted at the first login to the Store’s website after the entry into force of amendments to the Regulations, subject to clause 3 and 4 below.
  3. In the absence of consent to a change in the Regulations, the User may terminate the contract concluded with the Controller with a 14-day notice period calculated from the date of notifying the User about the change in the Regulations.
  4. Amendments to the Regulations do not affect the terms of providing services ordered and paid within the Store before the entry into force of the abovementioned changes.

§ 14. Final Provisions

  1. If the Controller finds that the access rights to the User Account have been transferred to a third party or the User commits another violation of the Regulations or generally applicable law, the Controller will be entitled to block access to the Account and suspend the execution of the order until the matter is resolved, and in case of confirmation of irregularities , will be entitled to delete the Account. The User will be notified of the blocking of the Account to the e-mail address currently registered in the Store. Deleting an account means terminating the contract with the User for the provision of electronic services immediately.
  2. The Controller makes every effort to ensure that the services provided as part of the Store are at the highest level. The Controller does not, however, exclude the possibility of temporarily suspending the availability of the Store in the event of the need for maintenance, inspection, equipment replacement, modernization or extension of the Store.
  3. To the fullest extent permitted by law, the Controller shall not be responsible for the blocking (by mail server administrators) of sending messages to the e-mail address provided by the User and for the removal and blocking of e-mails by the software installed on the end device used by the User.
  4. The Regulations and the contracts concluded on the basis thereof are subject to Polish law.
  5. The place of performance of contracts for the provision of services concluded under the Regulations is the seat of the Controller.
  6. Subject to § 7 clause 4 point 6 of the Regulations, the court competent to settle disputes arising from the implementation of the provisions of the Regulations, including contracts concluded on the basis thereof, will be the court determined on the basis of the provisions of the Code of Civil Procedure.
  7. In matters not covered in the Regulations, the provisions of the Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended) and the provisions of the Act of 30 May 2014 on consumer rights (Journal of Laws will apply of 2014, item 827, as amended) shall be applicable.

 

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